Contact - fern-quest

Visit Our Office

Located in the heart of Sydney's CBD, our office is easily accessible by public transport. We welcome you to schedule an in-person consultation to discuss your financial needs.

📍

Address Level 14, 227 Elizabeth Street
Sydney NSW 2000
Australia

✉️

Email [email protected]

🕐

Business Hours Monday to Friday: 9:00 AM - 5:30 PM
Saturday: By appointment only
Sunday: Closed

Getting Here

Our office is a 5-minute walk from Museum Station and 8 minutes from Town Hall Station. Secure parking is available in the building for clients who prefer to drive.

What to Expect

When you reach out to us, you'll receive a response within one business day. Our team will arrange a preliminary conversation to understand your needs before scheduling a formal consultation.

1

Initial Contact

Send us a message and we'll respond within 24 hours to discuss your requirements

2

Discovery Call

A brief phone conversation to understand your situation and identify the right service

3

Consultation Booking

Schedule your in-depth consultation at a time convenient for you

Frequently Asked Questions

Common queries from prospective clients

Do I need to prepare anything before my first consultation?

While not mandatory, bringing recent bank statements, superannuation details, and any existing financial documents helps us provide more specific guidance during your session.

Can consultations be conducted remotely?

Yes, we offer video consultations for clients who prefer remote meetings or are located outside the Sydney CBD. The quality of advice remains the same regardless of format.

What are your fees and payment terms?

Our service fees are listed on the Services page. Payment is due at the time of consultation, and we accept bank transfer, credit card, and major digital payment methods.

How often should I review my financial plan?

We recommend annual reviews as a minimum, though significant life changes—such as marriage, a new job, or property purchase—may warrant earlier reassessment.

Get in Touch